Be Still & Know Floral Christian Tote Bag - Psalm 46:10

Last Updated: 18th November, 2025

Welcome to Heavenly Borne (“the Store”, “we”, “us”, “our”).
By accessing or using our website, you agree to these Terms of Service. Please read them carefully.

1. Use of Our Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or you have given us permission to allow any minor under your care to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Online Store Terms

You may not transmit any worms, viruses, or harmful code.
A breach or violation of any terms may result in immediate termination of your services.

We reserve the right to refuse service to anyone for any reason at any time.

3. Accuracy of Information

We aim to provide accurate, complete, and current information. However, we are not responsible if information on the site is inaccurate, incomplete, or outdated.

Prices, product descriptions, and availability may change without notice.

4. Product Availability & Colors

We make every effort to display our products as accurately as possible. However, colors may vary slightly due to screen differences.
We reserve the right to limit quantities and discontinue products at any time.

5. Orders and Billing Information

We reserve the right to:

• Refuse any order
• Limit or cancel quantities purchased per person, per household, or per order
• Cancel orders that appear suspicious, fraudulent, or unauthorized

You agree to provide current, complete, and accurate purchase and account information.

6. Shipping and Delivery

Shipping times are estimates and not guaranteed.
Once a product is shipped, delays caused by carriers, customs, or external factors (weather, holidays, etc.) are not our responsibility.

Any import duties, taxes, or fees are the customer’s responsibility.

7. Returns, Refunds, and Exchanges

Our policies are described in our Refund Policy, which forms part of these Terms.
Due to the nature of print-on-demand products, certain items may not be eligible for return unless defective.

Please review our Refund Policy for full details.

8. Third-Party Services

Our store uses some third-party providers for payment processing, production, marketing, and shipping.
These partners may collect and process your data according to their own privacy policies.

We are not responsible for the content, services, or policies of any third-party website.

9. Personal Information

Your submission of personal information is governed by our Privacy Policy.

10. Prohibited Uses

You agree not to use our website for:

• Any unlawful purpose
• Violating intellectual property rights
• Harassing or harming others
• Submitting false information
• Uploading malicious code
• Interfering with site functionality
• Collecting personal data without consent

Violation may result in termination of your access.

11. Intellectual Property

All content on this website - including designs, artwork, graphics, photos, text, logos, and brand elements—is the property of Heavenly Borne or its licensors.

You may not copy, reproduce, sell, or exploit any part of the site without our express written permission.

12. Disclaimer of Warranties

We do not guarantee that:

• The service will be uninterrupted or error-free
• The results will be reliable
• Defects will be corrected

Our products are provided “as is” and “as available.”
Use of the site is at your own risk.

13. Limitation of Liability

Heavenly Borne shall not be liable for any:

• Direct, indirect, incidental, punitive, or consequential damages
• Loss of data
• Loss of profit
• Issues caused by third-party providers

Some jurisdictions may not allow limitations, so some provisions may not apply to you.

14. Indemnification

You agree to indemnify and hold Heavenly Borne harmless from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

15. Changes to Terms

We may update these Terms at any time.
The latest version will always be posted on this page with the updated date.
Your continued use of the website means you accept the revised Terms.

16. Governing Law

These Terms shall be governed by the laws of British Columbia, Canada, unless otherwise required by local regulations.

17. Contact Information

If you have questions about these Terms, please contact us at the contact us page.

Processing Time All products are made-to-order with care and prayer. Please allow 2-7 business days for production before your order ships. During peak seasons or promotional periods, processing may take slightly longer.

Shipping Rates & Delivery Times

Domestic Shipping (Canada & United States):

• Standard shipping: 5-10 business days
• Expedited options available at checkout
• Shipping costs calculated based on your location and order size

International Shipping:

• Delivery times vary by destination (typically 10-20 business days)
• We ship to select international markets
• All duties and taxes are calculated and collected at checkout - you won't pay additional fees upon delivery

Tracking All orders include tracking information, which will be sent to your email once your order ships.

Shipping Issues If your order is lost or delayed beyond the estimated delivery window, please contact us at [your email]. We'll work with you to resolve the issue promptly.

Multiple Items Orders containing multiple products may ship from different fulfillment locations and may arrive separately.

Questions? For shipping inquiries, please reach out through our contact page or email us directly.

Made-to-Order Quality Guarantee

Since each item is custom-made just for you, we want to ensure you're completely satisfied with your purchase.

Returns & Exchanges:

• We accept returns for damaged, defective, or incorrectly printed items

• Please report any issues within 30 days of delivery

• Contact us with photos of the issue for fastest resolution

• Custom-made items cannot be returned due to size or preference changes

How to Request a Return:

1. Contact us within 30 days of receiving your order
2. Provide your order number and photos showing the issue
3. We'll review and provide return instructions if approved
4. Refunds are processed within 1-2 weeks after we receive and inspect the returned item

Please Note:

• All products are made on demand specifically for your order

• We cannot accept returns for non-defective items or buyer's remorse

• Customers are responsible for return shipping costs unless the item is defective

Questions? Contact us at info@heavenlybornd.com and we'll be happy to help!